Central Health - Casual Security Guard
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Healthcare security requires empathy, vigilance, and clear communication. In this role, you will help maintain a safe, welcoming, and secure environment for patients, families, healthcare professionals, and staff at the Central Newfoundland Regional Health Centre.
As a Casual Healthcare Security Officer, you are a crucial presence on the frontline of community care. Whether assisting visitors, de-escalating stressful situations, or responding to urgent facility calls, your work directly supports the hospital's day-to-day operations. This position offers flexible, as-needed shift work, competitive hourly compensation, and options for daily pay.
What Success Looks Like
Success in this role means balancing a helpful, reassuring customer service presence with proactive security oversight. Day-to-day, you will keep the hospital environment calm, safe, and accessible.
Key Responsibilities:
Conduct Regular Patrols: Walk and inspect hospital grounds, hallways, patient areas, entrances, exits, and parking lots to deter security risks and address safety hazards.
Access & Surveillance Control: Monitor security cameras and access points, ensuring restricted facility areas remain secure and authorized.
De-escalation & Conflict Resolution: Use calm, professional verbal communication to resolve tense or challenging situations involving patients, visitors, or callers.
Emergency Response: Respond swiftly to medical calls, security alerts, fire alarms, and evacuation procedures in close coordination with hospital staff and local emergency services.
Detailed Reporting: Maintain clean, factual, and accurate daily activity logs and incident reports.
Support Healthcare Personnel: Assist medical staff with visitor management, policy enforcement, and general safety protocols.
Position Requirements
Must-Have Qualifications
High School Diploma or equivalent.
Valid Class 5 Driver's License.
Valid First Aid and CPR Level C certification from a CSA-approved provider.
Fluent in spoken and written English.
Clear Criminal Record Check and Vulnerable Sector Check.
Met health clearance requirements: completed Tuberculosis (TB) screening, proof of primary childhood immunizations, and a Tdap dose (given at age 18 or older, with a booster within the last 10 years).
Valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, OR willingness to complete prerequisite training prior to onboarding.
Flexibility to accept casual, variable shifts including day and night coverage.
Nice-to-Have Qualifications
Prior experience in security, customer service, first response, or healthcare settings.
Training & Certification Details
Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required before starting on-site shifts. If you do not currently hold these certifications, Paladin Security provides the necessary prerequisite training course prior to onboarding. Paladin covers the full cost of this training in exchange for a six-month commitment to shift availability.
Compensation & Schedule Details
Hourly Rate: $19.67 CAD per hour.
Financial Flexibility: Access to daily pay options to receive earnings as you work.
Schedule: Casual / As-Needed. Shifts vary across 12-hour day and night rotations based on facility operational needs.
Travel: None required beyond reporting to the hospital site.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to Apply?
If you are a dependable professional who wants to make a practical difference in community health and safety, we encourage you to apply today. We welcome applicants from all backgrounds and provide accommodations throughout the hiring process upon request.