Jobvious

Customer Service Representative (Level III)

Chandler, AZOn-site

Posted Friday, 10/23/2026

Client Customer Service Representative 
 Location: 2505 W Chandler Blvd., Chandler, AZ 85224 
 Start Date: 12/7/2026 
 Pay Rate: $21.00/hour (Paid weekly) 
 Contract Duration: 12-month initial contract 
 Possibility of extension or full-time conversion based on performance, attendance, and business needs 
 Benefits: Health, Vision, and Dental. 
 
 Position Summary: 
We are seeking an experienced Customer Service Representative to support participants in employer-sponsored 401(k), pension, and non-qualified deferred compensation plans. The role involves guiding participants through account management, executing financial transactions, and ensuring accuracy in processing. 
This is an on-site position during training, with work conducted in a virtual setting from the office location. 
 
 
 Required Skills & Qualifications: 
<ul>
<li> Minimum of 2 years of customer service experience in a fast-paced environment. </li>
<li> Strong computer skills, including proficiency with Microsoft Outlook, Word, and PowerPoint. </li>
<li> Ability to multitask across multiple systems while maintaining client engagement and accuracy in documentation. </li>
<li> Excellent written and verbal communication skills, with a focus on professionalism and clarity. </li>
<li> Strong problem-solving and conflict-resolution skills, with the ability to remain calm and respectful under pressure. </li>
<li> Receptive to coaching, feedback, and ongoing skill development. </li>
<li> Ability to handle sensitive and confidential information responsibly. </li>
<li> Highly motivated, self-driven, and adaptable to change. </li>
</ul>
 
(Possible shift options are as follows, not guaranteed)

<table border="0" cellpadding="0" cellspacing="3">
<tbody>
<tr>
<td> Days </td>
<td> Start (MST) </td>
<td> </td>
</tr>
<tr>
<td> M–F </td>
<td> 11:00 AM </td>
<td> 7:30 PM </td>
</tr>
<tr>
<td> M–F </td>
<td> 11:00 AM </td>
<td> 7:30 PM </td>
</tr>
<tr>
<td> M–F </td>
<td> 11:30 AM </td>
<td> 8:00 PM </td>
</tr>
<tr>
<td> M–F </td>
<td> 11:30 AM </td>
<td> 8:00 PM </td>
</tr>
<tr>
<td> M–F </td>
<td> 12:30 PM </td>
<td> 9:00 PM </td>
</tr>
<tr>
<td> M–F </td>
<td> 12:30 PM </td>
<td> 9:00 PM </td>
</tr>
</tbody>
</table>
 
 
 Onboarding Requirements 
Criminal background check required 
Fingerprinting required 
Employment verification for the previous two years 
International background check required if the candidate has lived outside the U.S. for six months or more during the past five years 
 
 Candidate Expectations: 
Before applying, please be aware of the following requirements and expectations:

<ul>
<li> Cell Phones: Usage restricted to designated areas and times (to be discussed by the manager). </li>
<li> Dress Code: Professional business casual is mandatory including for interviews. </li>
<li> Attendance: Reliable attendance is essential. Proper procedures must be followed for absences (call-out line, notifying supervisors and vendors). </li>
<li> Punctuality: A maximum of 16 hours of time off is allowed within the first 90 days. It is strongly recommended not to schedule any time off during training. </li>
<li> On-Site Training: Candidates must work onsite during training and should not bring personal items such as blankets to the workplace. </li>
</ul>

Aplica a Customer Service Representative (Level III)

Customer Service Representative (Level III)