Security Guard - Healthcare
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Healthcare security goes beyond routine monitoring—it is about providing compassionate support, clear de-escalation, and a safe environment for healthcare staff, patients, and visitors during critical moments. In this role, you will serve as a calm, helpful presence in a dynamic hospital environment, balancing public safety with empathetic customer service.
This is a full-time position working a structured 7-on, 7-off rotation (alternating between one week of day shifts, one week off, followed by one week of night shifts, and one week off). This schedule offers predictability while giving you extended time off between rotation blocks.
What Success Looks Like
Day-to-day, success means staying proactive, alert, and accessible. You will move through healthcare spaces, addressing safety concerns before they escalate and supporting medical personnel whenever assistance is needed.
Key responsibilities include:
Managing access control for facility entrances, restricted areas, and sensitive units.
Conducting regular patrols to identify physical safety hazards, unsecured doors, and potential security risks.
Responding rapidly to alarm notifications, emergency calls, and situations requiring physical or verbal intervention.
De-escalating tense, emotional, or high-stress situations using strong communication skills.
Assisting with patient safety monitoring and writing clear, detailed incident reports.
Monitoring facility cameras and property to maintain overall situational awareness.
Over time, successful team members build strong working relationships with medical staff, demonstrate sound judgment under pressure, and contribute to a safer, more welcoming environment for everyone in the facility.
Schedule and Compensation
Pay Rate: $21.17 per hour
Shift Schedule: 7-on, 7-off rotation, alternating between day and night shifts (12-hour shifts). Example: 7 days on, 7 days off, 7 nights on, 7 days off.
Requirements
Must-Haves:
Valid Alberta Security License.
Current First Aid and CPR Level C Certification.
High School Diploma or GED equivalent.
Strong verbal and written English communication skills for incident reporting and teamwork.
Ability to remain patient, calm, and professional during physically or emotionally challenging situations.
Comfort working continuous 12-hour shifts on an alternating day/night rotation.
Nice-to-Haves:
Prior experience in healthcare security, customer service, law enforcement, or emergency services.
Training in non-violent crisis intervention, de-escalation, or mental health awareness.
What We Offer
Dedicated Support: 24/7 management support providing real-time guidance during complex incidents.
Career Growth: Comprehensive ongoing training and clear pathways for internal promotion.
Predictable Schedule: A reliable 7-on, 7-off schedule that allows for extended personal time.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.