Healthcare Security Officer - Halifax Infirmary

Role Overview

Hospitals are dynamic environments where patients, visitors, and medical staff need to feel secure and supported. As a Healthcare Security Officer at Victoria General Hospital, you will serve as a vital presence on the front lines of community safety. Your work goes far beyond physical security—you will help foster a safe, welcoming, and compassionate environment for everyone who enters the facility.

If you are a calm communicator, skilled at de-escalation, and looking for a meaningful career in public safety, this role provides steady work, comprehensive benefits, and paid growth opportunities.

What Success Looks Like

Success in this role requires a balance of vigilance, customer service, and emotional intelligence. Day-to-day and over time, you will:

• Maintain a Safe Environment: Conduct regular patrols across hospital grounds, hallways, patient areas, and parking facilities to identify and address safety concerns.

• Resolve Conflict Calmly: Use verbal de-escalation techniques to manage tense or sensitive situations, ensuring staff and patient safety while maintaining dignity and respect.

• Respond to Emergencies: Act quickly and professionally during medical emergencies, security incidents, fires, and evacuations, collaborating with healthcare staff and first responders.

• Provide Approachable Support: Serve as a helpful point of contact for patients, visitors, and healthcare personnel, assisting with directions, facility access, and general inquiries.

• Maintain Clear Records: Document daily activities, incident reports, and safety hazards accurately to help continuously improve hospital safety protocols.

Pay and Schedule

Compensation: $20.50 per hour

Schedule: Full-time rotating schedule of 4 days on, 4 days off. Shifts are 12 hours long and alternate between day and overnight coverage.

Also available: Monday thru Thursday 2000-0800

Benefits and Perks:

• Medical and dental insurance

• Paid vacation and sick days

• Company-funded Nova Scotia Security License

• Free uniforms, including dry cleaning and tailoring allowance

• Ongoing professional development and advancement opportunities

Qualifications

Must-Have Requirements

• High School Diploma or GED equivalent

• Eligibility to obtain a valid Nova Scotia Security License

• Valid Standard First Aid and CPR Level C certification (CSA-approved)

• Fluency in spoken and written English

• Availability to work a rotating schedule of 12-hour day and overnight shifts (4 days on, 4 days off)

• Current certification in Use of Force (UOF) and Management of Aggressive Behavior (MOAB), or willingness to complete prerequisite training before starting

Nice-to-Have Qualifications

• Previous experience in security, healthcare support, customer service, or law enforcement

Training & Certification Details

UOF and MOAB certifications are required before onboarding. If you do not already hold these, Paladin Security provides this prerequisite training course at no cost to you, contingent on a six-month commitment to the position. Please note that prerequisite training hours prior to hire are unpaid.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Join Our Team

If you are dependable, empathetic, and looking to make a direct impact in your local community, we encourage you to apply. Paladin Security is committed to fostering an inclusive, respectful, and accessible workplace. Accommodations are available upon request during all stages of the selection process.