Retail Manager

Retail Store Manager – Cannabis Dispensary

Full-Time | On-Site | Queens, NY

Competitive Salary + Monthly Performance Bonus

About the Role

We’re hiring an experienced, energetic Retail Store Manager to lead a high-volume cannabis dispensary in Queens. This is a hands-on leadership role focused on driving sales, elevating customer experience, and building a high-performing team.

If you’re a retail leader who knows how to boost store performance, motivate staff, and turn data into growth strategies, this is an opportunity to make a major impact in a fast-expanding company.

What You’ll Do

• Lead daily store operations and ensure compliance with NY cannabis regulations

• Drive sales performance with weekly KPI reporting (sales, margins, traffic, conversion, basket size)

• Manage inventory forecasting, SKU mix, and vendor relationships

• Plan and execute promotions, loyalty programs, community partnerships, and local marketing

• Train, coach, and develop team members through ongoing feedback and structured performance goals

• Build a strong customer service culture focused on education, retention, and repeat business

• Collaborate with ownership on growth initiatives and store expansion opportunities

Who We’re Looking For

• 3–5+ years of retail management (cannabis, hospitality, pharmacy, specialty retail, or regulated industries strongly preferred)

• Proven experience improving KPIs, motivating teams, and increasing store revenue

• Strong communication and leadership skills in fast-paced, customer-focused environments

• Experience with POS systems, inventory forecasting, and vendor negotiations

• Data-driven, sales-focused mindset with the ability to develop actionable strategies and execute

What We Offer

• Competitive base salary + monthly performance bonuses

• Opportunity to grow with a fast-expanding cannabis retail group

• Flexible schedule required (including evenings/weekends)