Security Operations Dispatch Centre Operator

Position: Security Operations Dispatch Centre Operator 

City: Toronto 

Status: Full-Time 

Hours: Monday-Friday 2300-0700 

Pay Rate: $24.04/Hr 

Internal Opening Date: November 3rd 2026 

Internal Closing date: November 8th 2026 

External Closing Date: November 10th 2026 

Job Description: 

In this key role, you will oversee a state of the art healthcare Control Centre.  Your role will include the following:   

• Monitor and operate numerous systems including, access control, CCTV, fire and life safety 

• Make emergency overhead announcements 

• Answer Telephones and dispatch calls 

• Assist in tracking and deployment of security staff 

• Handle a variety of dispatch duties including incident call taking 

• Liaise with visitors, clients and staff 

• Manage Lost & Found 

• Manage the issuance and return of facility keys and ID/Access cards 

• Issue Visitor and Contractor badges 

• Excellent communication skills 

• Excellent deportment, customer service and presentable – Public facing/front facing position 

• Working knowledge of CCTV, access control systems 

• Experience in a supervisory role and dispatching preferred 

This site is a Government of Ontario Building. 

Qualifications:  

• Valid Ontario Security Guard License 

• Valid CPR and First Aid Certification Level C (WSIB approved provider) 

• Vulnerable Sector Check - to be completed upon hire 

• Proficient in English (both oral and written) 

• Must have a minimum 2 years of experience in security/dispatch

• Diploma in Justice studies/police foundations is considered an asset. 

• Legally authorized to work in Canada 

• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) 

• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position 

• Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability 

Why choose Paladin?   

• Opportunities for training and professional development  

• Competitive salary and benefits package.  

• Free Uniforms   

• Security license reimbursement   

• Dry cleaning & hemming/tailoring allowance   

• Additional perks  

• Work today, get paid today—daily pay available