Position Summary:
We are seeking a dedicated and experienced Assistant General Manager / Supervisor to lead
and support our team at a fast-paced cannabis dispensary. This role is critical for ensuring
smooth daily operations, delivering excellent customer experiences, and maintaining
compliance with Maryland cannabis regulations. The ideal candidate is hands-on, highly
organized, and has strong leadership experience, with deep knowledge of METRC compliance
and dispensary POS systems.
Key Responsibilities:
Supervise, train, and mentor dispensary staff to ensure high performance,
professionalism, and adherence to company standards.
Oversee daily operations, including opening/closing procedures, inventory management,
and staffing.
Maintain strict compliance with Maryland cannabis regulations and METRC reporting
requirements, including inventory tracking, transfers, and adjustments.
Manage point-of-sale (POS) systems for sales, reporting, and inventory accuracy.
Ensure exceptional customer service by coaching staff, resolving escalated issues, and
supporting a positive dispensary experience.
Collaborate with the General Manager on scheduling, labor management, and
operational strategy.
Assist in implementing promotions, merchandising, and product education initiatives.
Monitor KPIs and operational metrics to optimize team performance and dispensary
profitability.
Participate in hiring, onboarding, and performance evaluations of dispensary staff.
Qualifications:
Minimum 2–3 years of supervisory or assistant management experience in a retail or
cannabis dispensary environment.
Strong knowledge of METRC and Maryland cannabis compliance regulations.
Experience with dispensary POS systems
Excellent leadership, communication, and organizational skills.
Ability to work in a fast-paced, customer-focused environment.
Flexible availability, including evenings, weekends, and holidays as needed.
High school diploma or equivalent required; college degree preferred.
Physical Requirements:
Ability to stand, walk, and lift up to 50 lbs for extended periods.
Comfortable performing repetitive tasks related to inventory management and POS
operations
Why Join Us:
This is an exciting opportunity to take a leadership role in a growing cannabis dispensary. You’ll
play a key role in shaping team culture, ensuring compliance, and driving a best-in-class
customer experience in the Maryland market.