Casual Healthcare Security Officer - Carbonear General Hospital

Role Overview

Healthcare environments require a special approach to security—one built on empathy, clear communication, and vigilance. As a Casual Healthcare Security Officer at Carbonear General Hospital, you will play a critical role in keeping patients, staff, and visitors safe across the hospital and the connected Pte. Josiah Squibb Memorial Pavilion.

This role offers an opportunity to protect and serve your local community while building valuable skills in crisis intervention and de-escalation. If you are dependable, stay calm under pressure, and want flexible work that directly benefits others, this position provides a meaningful way to make a difference.

What Success Looks Like

Day-to-day: You are a visible, reassuring presence throughout the facility. You keep operations running smoothly by conducting regular foot patrols, monitoring surveillance systems, helping visitors navigate the facility, and stepping in to de-escalate stressful situations calmly and professionally.

Over time: You become a trusted partner to hospital medical staff, facility management, and local emergency services. You maintain consistently accurate incident documentation, anticipate potential safety hazards before they escalate, and contribute to a welcoming, secure environment where healthcare workers can focus entirely on patient care.

Key Responsibilities

• Conduct routine security patrols across hospital grounds, corridors, patient care areas, parking lots, and entrances.

• Monitor camera systems and alarm panels to identify potential safety hazards or unauthorized access.

• Use verbal de-escalation techniques to resolve conflicts and support individuals in distress.

• Respond quickly and effectively to security alerts, fire alarms, medical emergencies, and calls for staff assistance.

• Assist visitors and patients with directions and facility information while delivering professional customer service.

• Write clear, detailed, and accurate daily shift reports and incident documentation.

• Collaborate with clinical staff and local law enforcement during coordinated security responses.

• Enforce facility policies and access controls in a respectful, professional manner.

Position Requirements (Must-Haves)

• High School Diploma or equivalent.

• Valid Class 5 Driver's License.

• Valid First Aid and CPR Level C certification from a CSA-approved provider.

• Fluency in English (both spoken and written).

• Ability to pass a Criminal Record Check and Vulnerable Sector Check.

• Up-to-date health clearances, including Tuberculosis (TB) screening, full primary childhood vaccinations, and proof of an adult Tdap vaccine (with boosters every 10 years).

• Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications (or willingness to complete this required training program through Paladin Security prior to onboarding).

• Flexibility to work casual, as-needed shifts across days, nights, weekends, or holidays based on operational needs.

Nice-to-Haves

• Prior experience in security, customer service, healthcare support, or emergency services.

Compensation, Schedule & Training

• Pay Rate: $19.90 per hour (with overtime paid after 40 hours per week).

• Schedule: Casual / As Needed. Shift availability varies based on hospital operational demands.

• Training: If you do not currently hold UOF or MOAB certifications, Paladin Security provides the required training program before you start work.

• Benefits: Access to medical and dental insurance coverage options (subject to casual employment terms).

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are a dependable, community-minded individual ready to contribute to a safe healthcare environment, we welcome your application. Apply today to join our team at Carbonear General Hospital.