CMA/RMA - Remote Patient Care Coordinator

EST/CST | Estimated Annual Salary: $35,360 - $39,520 | 100% Remote | Full-Time

Take Your Patient Care Skills Remote

Ready to leave the clinic commute behind without giving up the patient connection?

At Chronic Care Staffing (CCS), our Care Coordinators build real relationships with patients managing chronic conditions. You’ll spend your day talking with patients, helping them navigate their care, identifying needs, and keeping them connected with their healthcare team.

No weekends. No commute. Meaningful patient care - from home.

This is a busy, phone-focused role. Successful Care Coordinators are comfortable making consecutive patient calls, navigating multiple systems, and staying productive while working independently.

What Your Day Looks Like

• Make proactive outbound patient calls

• Discuss medications, symptoms, appointments, health goals, and care needs

• Identify concerns and communicate them to the appropriate clinical team

• Coordinate with providers, pharmacies, and other healthcare resources

• Document patient interactions accurately and efficiently in the EHR

• Manage follow-ups and keep patients engaged in their care

• Consistently meet quality and productivity expectations, including at least 2 billable patient encounters per hour

You’ll Love This Role If You...

• Genuinely enjoy talking with patients

• Build rapport easily over the phone

• Are organized and good at keeping track of details

• Are comfortable learning and navigating technology

• Like having clear goals and expectations

• Work well independently

• Want to use your healthcare experience in a different way

What You’ll Need

• Active CMA or RMA certification

• Current BLS certification

• Recent clinical experience in primary care, specialty care, care coordination, or a high-volume outpatient setting

• Strong patient communication skills

• Strong EHR documentation and computer skills

• Ability to independently manage a high-volume workload

• Dedicated, private workspace appropriate for HIPAA-compliant patient interactions

• Must reside in the Eastern or Central time zone

• Experience with CCM, RPM, TCM, population health, or telephone-based patient care is a plus.

The Good Stuff

Estimated Annual Salary: $35,360 - $39,520 plus bonus opportunities

• #1 Top Workplace in South Carolina – Midsize 

• 100% remote

• Opportunity to earn quarterly performance bonuses

• Monday-Friday schedule

• No weekends

• Paid training

• Benefits for eligible employees

• Opportunities for professional growth and advancement

• Weekly technology stipend 

Ready for Something Different?

If you’re a CMA/RMA who loves connecting with patients, thrives in a busy environment, and is ready to take your healthcare career remote, we’d love to meet you.

Apply today and complete our short virtual interview so we can learn more about you!