Facilities Supervisor

The Facilities Supervisor is responsible for overseeing facility maintenance, sanitation, and infrastructure support across all Elevated Roots locations. This role ensures that cultivation, production, warehouse, and retail facilities remain safe, operational, compliant, and production-ready at all times. 

The Facilities Supervisor leads a multi-site team of technicians and support staff, coordinates vendor and contractor services, and manages preventive and corrective maintenance programs. This position works closely with cultivation and operations leadership to reduce downtime, support compliance readiness, and maintain a clean, secure, and functional environment across the organization. 

This role requires on-call availability for urgent facility issues and access to all facility areas, including Limited Access Areas, in compliance with Massachusetts Cannabis Control Commission (CCC) requirements under 935 CMR 500.105. 

Core Responsibilities

Facilities Operations & Maintenance

Supervise and coordinate day-to-day facility maintenance, warehouse support, and cleaning operations across all Elevated Roots sites. 

Assign, prioritize, and track maintenance requests, service calls, and work orders using ClickUp and other approved systems. 

Lead preventive, predictive, and corrective maintenance programs; identify reliability risks and implement corrective actions. 

Provide hands-on support for repairs, troubleshooting, installations, and facility improvements as needed. 

Inspect buildings, systems, equipment, and grounds to ensure safe, efficient, and compliant operation; document findings and corrective actions. 

Sanitation, Safety & Grounds

Maintain and enforce sanitation and housekeeping standards across all areas, including restrooms, breakrooms, offices, production spaces, warehouses, and exterior grounds. 

Ensure compliance with OSHA, EPA/MSDS, and company safety standards. 

Promote a culture of safety, accountability, and continuous improvement. 

Report, document, and address safety incidents, hazards, and near misses promptly. 

Team Leadership & Training

Lead, supervise, and support a team of facilities, warehouse, and janitorial staff (approximately 3–4 technicians plus support roles). 

Assign daily tasks and monitor performance to ensure timely and high-quality completion. 

Develop, revise, and train staff on SOPs related to maintenance, sanitation, safety, and facility operations. 

Support onboarding, coaching, and performance management in alignment with company policy. 

Vendor & Contractor Management

Coordinate and oversee third-party vendors and contractors, including HVAC, electrical, plumbing, landscaping, snow removal, and other specialized services. 

Verify work quality, compliance, and documentation for all vendor services. 

Ensure vendors follow site access, safety, and compliance requirements. 

Inventory, Equipment & Assets

Ensure tools, parts, equipment, and supplies are properly stored, maintained, and available for daily operations. 

Monitor inventory levels for maintenance and facility supplies; coordinate replenishment as needed. 

Support installation, repair, and modification of machinery, equipment, wiring, piping, and physical structures using appropriate tools and methods. 

Compliance, Access & Documentation

Ensure all maintenance and facility activities are performed and documented in accordance with SOPs, safety requirements, and quality standards. 

Access and work within Limited Access Areas as authorized; enforce badge visibility and access control requirements. 

This role does not have METRC access and does not manage cannabis inventory. 

Maintain accurate digital records, work orders, and documentation using ClickUp and other approved systems. 

Operational Support & Collaboration

Collaborate with cultivation, operations, and leadership teams to support business goals and reduce downtime. 

Assist with workstation and department setup to meet operational and production needs. 

Participate in and/or lead continuous improvement initiatives across facilities and operations. 

Attendance, Schedule & On-Call Expectations

Standard schedule: Monday–Friday, 8:00 AM – 5:00 PM. 

Weekend work and overtime may be required based on operational needs. 

This role is on-call as needed for after-hours emergencies, including alarms, HVAC failures, irrigation issues, or other critical facility concerns. 

Maintain regular, reliable, and predictable attendance, which is essential for operational continuity and compliance. 

 

Required skills:

Required

Minimum 3+ years experience in facilities, maintenance, sanitation, or a related technical field. 

Prior leadership experience supervising staff, contractors, or cross-functional work. 

Working knowledge of plumbing, electrical, HVAC, and controlled environments. 

Strong organizational, documentation, and problem-solving skills. 

Proficiency with computers and task-management systems (ClickUp required). 

Ability to read and interpret schematics, blueprints, and technical drawings. 

Ability to lift, push, or pull up to 50 lbs and work at heights (up to 30 feet using ladders). 

Ability to work in fast-paced, high-stress environments and adapt to changing priorities. 

Must be 21 years of age or older, authorized to work in the U.S., and able to pass background check and agent registration. 

Reliable transportation, valid driver’s license, and clean driving record. 

Ability to drive a company vehicle between sites as required. 

Desired skills:

Preferred

Experience in regulated or production-driven environments (cannabis, agriculture, manufacturing). 

Knowledge of cGMP, reliability-centered maintenance, or asset management best practices. 

Practical understanding of RO water systems. 

OSHA or other safety certifications.