Required skills:
- Must be at least 21 years of age
-At least 1 year in the cannabis indusrty
- Proven customer service experience in retail, hospitality, or a patient-facing environment
- Strong verbal communication and active listening skills; able to explain product information clearly and professionally
- Demonstrated dependability: punctual, accountable, and consistent in follow-through
- Solid understanding of basic math for cash handling and POS transactions
- Experience using point-of-sale systems and basic inventory tools (or ability to quickly learn)
- Knowledge of or willingness to learn cannabis products, consumption methods, dosages, and safety considerations
- Familiarity with state and local cannabis compliance requirements (ID verification, purchase limits) and strict adherence to regulatory procedures
- Ability to remain calm and optimistic under pressure and resolve customer concerns with integrity
- Physical ability to stand for extended periods, lift moderate weight, and perform routine merchandising tasks
- Legal authorization to work and ability to pass any required background checks or state licensing
- Formal cannabis education or certification (budtender training, cannabinoid science, etc.)
- Experience with seed-to-sale systems (e.g., METRC) or advanced inventory platforms
- Bilingual or multilingual communication skills
- Strong sales aptitude, upselling, and cross-selling experience focused on guest outcomes
- Experience contributing to merchandising, visual displays, and in-store promotions
- Comfort coaching patients on wellness-focused regimens and collaborating with management on product assortment and guest programming
