Healthcare Security Access Control Officer - South Shore Regional Hospital

Role Overview

As a Healthcare Security Access Control Officer at South Shore Regional Hospital, you serve as a vital protector of patients, visitors, and healthcare staff. Positioned at primary hospital entrances, you will blend advanced technology with human empathy—operating AI-powered weapon detection systems while providing a calm, welcoming presence for everyone who walks through the doors.

If you are dependable, safety-focused, and looking for a meaningful position where your vigilance directly impacts community well-being, this role offers stable full-time hours, comprehensive skill development, and a supportive team environment.

Pay and Benefits

Pay Rate: $20.50 CAD per hour

We provide comprehensive compensation and benefits packages designed to support your total well-being:

• Medical, dental, and life insurance coverage

• Paid vacation and paid sick days

• Flexible daily pay options (access earned wages when you need them)

• Free uniforms, including a dry cleaning and tailoring allowance

• Company-paid security licensing

• Paid professional development and clear pathways for internal promotion

What Success Looks Like

In this role, success means keeping hospital entrances safe and smooth-running through careful observation, clear communication, and technical skill.

Day-to-day responsibilities include:

• Operating and monitoring AI-powered weapon detection systems and access control equipment at main entrance screening points.

• Greeting arriving patients, visitors, and hospital staff with courtesy, empathy, and respect.

• Responding promptly to detection system alerts and conducting secondary screenings in line with established health authority security protocols.

• Using verbal conflict de-escalation techniques to handle tense or emotional situations calmly and professionally.

• Maintaining accurate incident reports, security logs, and equipment performance records.

• Following hospital infection control procedures and safety guidelines.

• Collaborating effectively with hospital clinical staff, facility security teams, and local emergency services when necessary.

Schedule

4 on, 4 off rotation of 12 hour shifts. 2 day shifts (0800-2000), 2 night shifts (2000-0800)

What We Are Looking For

Must-Have Qualifications:

• High School Diploma or GED equivalent.

• Valid Standard First Aid and CPR Level C certification from a CSA-approved provider.

• Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications (or willingness to complete required prerequisite training prior to onboarding).

• Availability to work rotating 12-hour shifts, including days, nights, and weekends.

• Strong spoken communication skills and confidence using de-escalation techniques.

• Comfortable operating security software and screening equipment.

• Physical capacity to stand for extended periods during screening operations and respond quickly during urgent situations.

Nice-to-Have Qualifications:

• Prior experience in healthcare security, access control, law enforcement, or customer service.

Training & Certification Information

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required before you start. If you do not currently hold these certifications, Paladin Security provides the necessary training program prior to onboarding. Paladin covers 100% of the training costs in exchange for a six-month employment commitment. Please note that time spent in prerequisite training prior to hire is unpaid.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are ready to bring your communication skills and dedication to safety to South Shore Regional Hospital, we would love to hear from you. Apply today to start your journey with Paladin Security.