Healthcare Security Officer

Role Overview

Healthcare security requires a balanced approach of safety awareness, sound judgment, and empathy. As a Healthcare Security Officer at Halifax Infirmary, you will help maintain a safe, welcoming environment for patients, visitors, and medical personnel across various departments, including the Charles V. Keating Emergency and Trauma Centre.

This role exists to protect people, secure facility operations, and diffuse challenging situations before they escalate. If you are dependable, communicative, and motivated by helping others during vulnerable moments, this position offers a stable career path where your daily work directly supports the local community.

Compensation & Schedule

• Pay: $20.50 per hour

• Schedule: Full-time rotating 12-hour shifts (4 shifts on, 4 days off; rotating between days and overnights)

• Work Location: Halifax Infirmary, Halifax, NS

What Success Looks Like

On a day-to-day basis, success in this role means maintaining a visible, helpful presence while staying alert to safety risks. Over time, successful security officers build trust with hospital staff, handle high-stress situations with composure, and consistently write clear, objective incident reports.

Key responsibilities include:

• Conducting regular foot patrols of interior hospital areas, grounds, and parking facilities.

• Monitoring access points, surveillance cameras, and alarm systems.

• Greeting and assisting patients and visitors with professional, respectful customer service.

• Using verbal de-escalation techniques to resolve conflicts peacefully.

• Responding promptly to medical emergencies, security alerts, fire alarms, and facility evacuations.

• Assisting clinical staff with patient support as requested, following hospital protocol.

• Documenting daily logs and writing accurate, factual incident reports.

• Collaborating with facility management and local emergency services when necessary.

What You Need to Succeed (Must-Haves)

• High School Diploma or GED.

• Eligibility to obtain a valid Nova Scotia Security License.

• Standard First Aid and CPR Level C certification from a CSA-approved provider.

• Fluency in spoken and written English, with strong communication skills.

• Availability to work 12-hour rotating shifts, including days, overnights, weekends, and holidays on a set 4-on / 4-off rotation.

• Hold valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, or complete the prerequisite training program prior to onboarding.

Nice-to-Haves

• Prior experience in security, customer service, healthcare support, or related fields.

• Existing Use of Force or MOAB certifications.

Training & Benefits

We invest in our team members by offering structured training, clear pathing for growth, and reliable workplace support.

• Medical and dental insurance coverage

• Paid vacation and sick leave

• Full uniform provided, including dry cleaning and tailoring allowance

• Company-paid Nova Scotia security licensing fees

• Ongoing professional development and skills training

Note on Prerequisite Training: Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required prior to working on-site. If you do not currently hold these credentials, training is provided prior to onboarding. While the training hours are unpaid, the full cost of the courses is covered by Paladin in exchange for a six-month commitment to the role.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.