Marketing Support Specialist - WFH
Apply to JobCome on board with the vibrant team at Haley Marketing! Are you a tech-savvy communicator extraordinaire who thrives on understanding and meeting customer needs? If so, your quest for the perfect role ends here!
At Haley Marketing, we're not your run-of-the-mill company; we're a tight-knit crew that values innovation, mutual respect, and collective growth. We strive to deliver jaw-dropping experiences, deliver exceptional service, and perpetually seek ways to elevate our performance. Our focus is on making decisions that benefit our clients, our team, and our organization, fostering an environment that's flexible, passionate, and collaborative.
Even though we operate remotely, we're currently only accepting applications from these states: GA, IL, FL, MI, MN, MO, NJ, NV, NY, OH, PA, TN, and TX.
What We're After:- A Stellar Communicator: Fluent and clear in written and verbal communication, adept at grasping and addressing client inquiries and issues.
- Adept Problem-Solver: Proficient in identifying problems and crafting effective solutions quickly and efficiently.
- Tech-Savvy: Comfortable with cutting-edge technology and using it to enhance customer experiences and resolve issues.
- Customer-Focused: Grounded in understanding and prioritizing customer needs to ensure a positive service experience.
- Handle and resolve customer support tickets with efficiency and empathy.
- Conduct thorough quality checks on new websites and marketing materials.
- Deliver training to clients and internal teams through live Zoom sessions and the creation of useful training materials.
- Oversee short-term SaaS projects and miscellaneous tasks, ensuring their successful and timely completion.
- Become part of a growing team that values your input and personal development.
- Enjoy the flexibility of a remote-first work environment with opportunities available specifically in certain states.
- Make a meaningful impact on client satisfaction and experience.
- Recognized as one of Western New York's Best Places to Work in 2024.
If you're eager to take on this exciting role and join our team of dedicated professionals, we can't wait to hear from you. Apply now, and let's embark on a journey of growth together!
While we are a remote-first company, we currently only hire in the following states: GA, IL, FL, MI, MN, MO, NJ, NV, NY, OH, PA, TN, and TX.What We Are Looking For: