<strong> Job Title: </strong>Retail Crew Member (Seasonal)<br />
<strong> Location: </strong>180 N Gulph Rd, King of Prussia, PA 19406<br />
<strong> Compensation:</strong> $18.00/hr<br />
<strong> Details:</strong> 3-4 month contract (~Oct 12, 2026 - ~Jan 9, 2027)<br />
<br />
<strong> About Us:</strong><br />
Our mission is to entertain the world. Together, we are writing the next episode - pushing<br />
the boundaries of storytelling, global fandom and making the unimaginable a reality. We<br />
are a dream team obsessed with the uncomfortable excitement of discovering what<br />
happens when you merge creativity, intuition and cutting-edge technology. Come be a part<br />
of what's next.<br />
<br />
The House is a first-of-its-kind, permanent, year-round home for fans where you can<br />
explore, play, taste and shop your way through your favorite stories. It's free to enter, and<br />
once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly<br />
throughout the year, there's always a new reason to come back.<br />
<br />
<strong> The Role:</strong><br />
The Seasonal Retail Crew Member is part of the opening House operational team and is<br />
responsible for bringing our immersive experiences to life. Crew Members encourage<br />
fandom through delivering best-in-class customer service and creating an exceptional<br />
guest experience. The ideal Crew Member is passionate about engaging in conversations<br />
about our series and films. The Crew Member will provide general information, sell and<br />
scan tickets, manage guest flow and queuing, sell merchandise, and more.<br />
<br />
This on-site, seasonal hourly role is based in King of Prussia, PA.<br />
<br />
<strong> What you will do:</strong>
<ul>
<li> Assist with daily restocking of merchandise, beverages, and retail supplies to maintain fully stocked and visually appealing sales areas.</li>
<li> Receive, unpack, organize, and process incoming inventory in accordance with established procedures.</li>
<li> Maintain organized and accurate stockroom areas to support efficient replenishment and inventory management.</li>
<li> Monitor sales floor inventory levels and communicate replenishment needs to Retail Leadership.</li>
<li> Capable of lifting or transporting inventory weighing up to 50 lbs to facilitate replenishment and processing.</li>
<li> Support opening and closing retail procedures, including restocking, recovery, cleaning, and securing merchandise.</li>
<li> Operate a point-of-sale (POS) system and process customer transactions as needed, including cash, credit/debit, and other approved payment methods.</li>
<li> Provide best-in-class service by actively engaging with our Fans.</li>
<li> Act as brand ambassador to help drive increased fandom and engagement with our shows.</li>
<li> Execute Standard Operating Procedures (SOPs), including emergency procedures.</li>
<li> Foster a culture of safety in all actions.</li>
<li> Other duties as assigned.</li>
</ul>
<br />
<strong> What we need from you:</strong>
<ul>
<li> Applicants must be at least 18 years of age to be considered for employment.</li>
<li> Demonstrated experience and success in fast-paced retail, hospitality, attractions, and F&B operations.</li>
<li> Knowledge of the our platform and shows.</li>
<li> Excellent teamwork skills and a proactive demeanor.</li>
<li> Strong customer service, conflict resolution, and communication skills. Fluency in additional languages is a plus.</li>
<li> Strong desire to think outside the box and innovate.</li>
<li> Willingness to learn environmental, health, and safety (EHS) protocols.</li>
<li> Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation.</li>
</ul>