Security Guard - Healthcare
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Healthcare security is more than just maintaining safety—it is about providing compassionate support, active listening, and a reassuring presence to patients, visitors, and medical staff during high-stress moments. In this role, you will play a vital part in creating a safe and welcoming atmosphere across healthcare facilities in the local area, including hospitals, clinics, and long-term care environments.
If you excel at de-escalating tense situations, care deeply about helping others, and are looking for a reliable schedule with exceptional 24/7 leadership support, this position offers a fulfilling path forward.
Pay and Schedule
Pay Rate: $21.17 per hour
Shift Rotation: Full-time 7-on / 7-off schedule alternating between days and nights (1 week on day shifts, 1 week off, 1 week on night shifts, 1 week off).
Travel & Coverage Details: This role involves travel to healthcare facilities in the surrounding region. Mileage reimbursement is provided when traveling more than 50 km one-way from your base location. On-call shifts include a guaranteed base rate, which increases to the site rate when called in.
What Success Looks Like
On a day-to-day basis, success in this role relies on calm problem-solving, emotional resilience, and clear communication. You will be responsible for balancing safety protocols with friendly, empathetic customer service in dynamic environments.
Your main responsibilities will include:
Conducting routine foot patrols of facilities to check for safety hazards, unlocked doors, mechanical issues, and unauthorized access.
Managing access control at main entrances, restricted areas, and emergency departments.
Using verbal de-escalation techniques to handle stressful situations and support individuals in distress.
Monitoring security systems, patient safety areas, and responding promptly to emergency alarms or calls for assistance.
Investigating safety breaches or incidents and writing clear, objective reports.
Assisting hospital staff, patients, and visitors with directions, information, and general customer service.
Qualifications
Must-Have Requirements:
High School Diploma or GED equivalent.
Valid Security License.
Current First Aid and CPR Level C certification.
Strong written and spoken English communication skills for incident reporting and teamwork.
Ability to handle physically and emotionally demanding situations with tact, patience, and professional judgment.
Ability to work an alternating day/night shift pattern and travel locally as required.
Nice-to-Have Requirements:
Previous experience in security, customer service, healthcare, or community service roles.
Prior training in Non-Violent Crisis Intervention (NVCI) or conflict de-escalation.
What We Offer
Comprehensive benefits package, including medical, dental, and life insurance.
Paid vacation time.
24/7 support from a dedicated management team focused on minimizing risks and providing real-time guidance.
Clear pathways for internal promotion and career advancement.
A supportive, inclusive team environment built on respect and care.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.