Professional Craftsman

Are you an experienced trades professional who takes genuine pride in your craft but is tired of the non-stop chasing of leads, estimating during evenings, and weekend work? At Ace Handyman Services, we handle the marketing, customer intake, and scheduling so you can focus on what you do best: solving problems, working with your hands, and delivering exceptional results. As a locally owned business backed by the trusted Ace Hardware brand, we offer the stability of W-2 employment alongside the independence of field-based work.

Compensation and Benefits

We believe in compensating skilled professionals well and respecting your work-life balance.

• Pay: $25.00 to $30.00 per hour, based on experience
• Schedule: Monday through Friday, 8:00 AM – 5:00 PM (no scheduled weekend work)
• Employment Type: Full-time, W-2 employment
• Paid Time Off (PTO)
• Performance bonus opportunities
• Annual performance reviews with merit increase opportunities
• Company credit card for approved job materials and business expenses
• Company-branded apparel provided
• A clear internal career path (Craftsman → Lead Craftsman → Master Craftsman → Field Supervisor)

What Success Looks Like in This Role

In this role, success means taking full ownership of your projects while serving as a trusted advisor to residential and commercial clients across Jacksonville and St. Augustine.

• Day-to-day: You start with clear job details dispatched through our mobile software. You arrive on time, communicate clearly with the property owner, troubleshoot the issue, source required materials, and complete the repair cleanly and efficiently. Before leaving, you ensure the client is completely satisfied with the workmanship.
• Over time: You build strong customer loyalty, earn positive reviews, and support our growing team by mentoring newer field members, sharing technical insights, and helping refine our operational processes.

Core Responsibilities

• Perform a diverse range of residential and light commercial repairs, including drywall repair, carpentry, painting, tile, flooring, and basic plumbing/electrical fixtures.
• Guide customers through our Service Path, maintaining clear, empathetic communication from project arrival through completion.
• Accurately troubleshoot issues, evaluate repair options, and present practical solutions to property owners.
• Utilize mobile software (ServiceTitan) to document project notes, take before-and-after photos, track time, and process invoices.
• Mentor and support fellow field team members, helping elevate overall trade knowledge across the business.
• Maintain clean, safe, and organized job sites that reflect professional standards and local building codes.

Role Requirements

Must-haves:

• 10+ years of hands-on experience in carpentry, residential remodeling, or multi-trade maintenance.
• Proficiency across multiple trades: carpentry, drywall patching/finishing, minor plumbing, basic electrical fixtures, and general maintenance.
• Ownership of a standard set of professional hand and power tools.
• A reliable truck, van, or work vehicle suitable for hauling tools and materials (company vehicles may be available as the fleet expands).
• Strong interpersonal and verbal communication skills with a customer-first approach.
• Comfortable using a smartphone or tablet for dispatching, estimating, and documentation.
• Physical ability to lift up to 50 lbs., climb ladders, work overhead, and remain on your feet throughout the workday.
• Valid driver’s license with an acceptable driving record.
• Willingness to complete a standard background check and drug screening in accordance with applicable laws.

Nice-to-haves:

• Prior experience using ServiceTitan or similar field service management software.
• Lead-Safe EPA certification or relevant trade licenses.
• Prior experience performing on-site project estimating and material sourcing.

Join Our Team

If you take pride in high-quality craftsmanship, value steady weekday hours, and want to work with a supportive team that respects your expertise, we would love to speak with you. Apply today to start the conversation.