Dispatch Security Officer - South Shore Regional Hospital
Apply NowRole Overview
As a Dispatch Security Officer at South Shore Regional Hospital, you serve as the central communication hub for site security operations. You are the first line of contact for urgent calls, alarm responses, and administrative security services. This role exists to maintain a calm, structured, and rapid security response across the facility, directly supporting the safety of healthcare staff, patients, and visitors.
This is a full-time, predictable weekday position that offers consistent hours, specialized training, and a clear path for professional growth within healthcare security.
Schedule & Compensation
Pay Rate: $20.50 per hour
Hours: Monday through Friday, 8:00 AM to 4:00 PM
Status: Full-Time
What Success Looks Like
In this role, success means managing communications with composure, precision, and efficiency. Day-to-day duties include:
Answering incoming security and emergency calls with a professional, calm, and supportive demeanor.
Evaluating incoming calls, prioritizing response based on urgency, and dispatching security personnel efficiently.
Monitoring alarm systems, responding promptly to alerts, and ensuring all account procedures are followed.
Maintaining accurate incident logs, records, and confidential data in full compliance with privacy standards.
Creating and issuing hospital identification cards for staff and facility members.
Cross-training as an active Security Officer on site to support team deployment when operational needs require.
Completing administrative and site tasks assigned by Shift and Site Supervisors.
Qualifications
Must-Have Requirements
Valid Intermediate First Aid & CPR - Level C certification from a CSA-approved vendor.
Fluency in English (written and spoken) with strong, clear communication skills.
Proficiency with computers, including Microsoft Word, Excel, and Outlook.
Demonstrated ability to stay organized, prioritize tasks under pressure, and solve problems quickly.
Strong attention to detail and ability to handle confidential information with discretion.
A consistent record of professionalism and positive interpersonal skills.
Nice-to-Have Requirements
Previous experience in security dispatching, emergency call-taking, or a related healthcare support role.
Benefits
Paid Licensing & Training: Company-paid security license, professional development, and cross-training opportunities.
Uniform Allowance: Free provided uniforms, plus dry cleaning and tailoring allowances.
Time Off & Benefits: Paid vacation days, paid sick days, and a comprehensive benefits package.
Financial Flexibility: Access to flexible daily pay options.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to Apply?
If you meet the requirements and are ready to contribute to a safe, supportive healthcare environment, we welcome your application. Apply today to connect with our recruitment team.