Healthcare Security Officer

Overview

Healthcare security requires a balance of empathy, vigilance, and clear communication. In this role, you provide a reassuring, safe, and professional presence at Queens General Hospital during weekend operations. By maintaining safety and managing challenging situations with calm professionalism, you play an active role in supporting frontline healthcare workers, patients, and visitors.

This part-time position offers a consistent, predictable schedule every weekend—ideal for individuals looking for meaningful work that directly impacts the local community.

What Success Looks Like in This Role

On a daily basis, success means being an approachable, observant, and dependable presence throughout the hospital facility. Over time, you will build strong working relationships with hospital staff and local emergency services, becoming a trusted member of the facility's safety operations.

Key Day-to-Day Responsibilities:

• Conduct regular foot patrols of hospital grounds, hallways, entrances, exits, and parking lots.

• Monitor security systems and control access to restricted areas to maintain a safe building environment.

• Greet patients, staff, and visitors, offering helpful customer service while ensuring hospital policies are followed.

• Use verbal de-escalation and conflict-resolution techniques to maintain a calm atmosphere during high-stress situations.

• Respond promptly to medical emergencies, security incidents, fire alarms, and evacuation procedures in coordination with hospital personnel.

• Write clear, detailed, and accurate daily activity logs and incident reports.

Qualifications

Must-Haves

• High School Diploma or GED.

• Ability to obtain a valid Nova Scotia Security License.

• Valid Standard First Aid and CPR Level C certification from a CSA-approved provider.

• Fluency in English (written and spoken).

• Ability to hold or complete Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications prior to onboarding (training options provided).

• Availability to work the required weekend shift schedule (Saturdays and Sundays, 7:00 AM – 7:00 PM).

Nice-to-Haves

• Prior experience in security, customer service, healthcare support, or related fields.

• Ability and willingness to travel for occasional coverage at neighboring regional sites, such as Lunenburg.

Schedule & Training Details

Shift Schedule: Saturday and Sunday, 7:00 AM – 7:00 PM (24 hours per week).

Training & Certification Program: UOF and MOAB certifications are required before starting on-site. If you do not currently hold valid credentials, you can complete our training program prior to onboarding. While the prerequisite training hours are unpaid, Paladin covers the full cost of the training course with a 6-month commitment to the position.

Compensation & Benefits

Hourly Rate: $20.50 CAD per hour

Benefits include:

• Medical and dental insurance benefits

• Paid vacation and sick days

• On-demand daily pay options

• Company-funded Nova Scotia security license

• Free uniforms provided with dry cleaning and tailoring allowance

• Ongoing training and career advancement opportunities

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join Us?

If you are dependable, skilled at handling difficult situations with care, and committed to helping others, we welcome your application. Apply today to help build a safer environment for our community.

Accommodations are available upon request throughout the recruitment and selection process.