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Ace Handyman Services

Customer Service Representative

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Full-timeLakeland, FLOn-site$16 - $18/hr
Posted Sunday, 7/26/2026

Ace Handyman Services is Hiring an CSR

CSR
Ace Handyman Services – Lakeland, FL
Pay: $16– $18 per hour (based on experience)
Job Type: Full-time
Location: Lakeland, FL

Join the Ace Handyman Services Team
Do you enjoy helping people, staying organized, and working in a fast-paced environment? Ace Handyman Services is looking for a motivated Customer Service Representative to join our team.

This is an excellent opportunity for someone who enjoys customer service, scheduling, and keeping operations running smoothly. No construction experience is required—we'll teach you everything you need to know about our services.

Why Join Ace Handyman Services?

  • 401(k) with company matching

  • Paid Vacation

  • Performance bonuses

  • Flexible scheduling

  • Regular performance and pay reviews

  • Career advancement opportunities

  • Supportive, locally owned business backed by the trusted Ace Hardware brand

  • Positive, team-oriented work environment

What You'll Do

  • Answer incoming customer calls and educate homeowners about our services

  • Provide estimates over the phone and schedule appointments

  • Manage technician schedules to maximize efficiency and customer satisfaction

  • Coordinate with field technicians to resolve scheduling, billing, and customer service issues

  • Perform customer follow-up after completed projects

  • Handle warranty calls, data entry, and other administrative tasks

  • Assist with day-to-day office operations to ensure an exceptional customer experience

What We're Looking For

  • 3+ years of experience in sales, customer service, call center, or high-volume phone support

  • Strong organizational and multitasking skills

  • Excellent verbal and written communication

  • Experience with scheduling or dispatching service technicians is preferred

  • Professional, friendly, and customer-focused attitude

Apply Today
If you're ready to join a team that values professionalism, customer service, and career growth, we'd love to hear from you.

Apply today to become the next Customer Service Representative at Ace Handyman Services in Lakeland!