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Location: Tamarac, FL (example listing)
Employment Type: Full-Time
Schedule: Multiple shifts available (9 AM – 5 PM, 3 PM – 11 PM)
The Admissions Coordinator serves as the first point of contact for individuals and families seeking treatment services. The role guides prospective clients through the admissions process, provides information about services, and coordinates intake and enrollment activities with internal teams.
This position requires strong communication skills, organization, and the ability to manage multiple inquiries and documentation tasks in a fast-paced environment.
Serve as the first point of contact for prospective clients and families
Respond to inquiries about programs, services, and admissions procedures
Verify client eligibility and benefits information
Coordinate intake scheduling and admission logistics
Collaborate with clinical and operational teams to ensure appropriate placement
Document interactions and maintain accurate records in company systems
Communicate payment responsibilities or required documentation
Maintain relationships with referral partners and external contacts
Ensure compliance with company policies and regulatory standards
Experience in a behavioral health or healthcare environment preferred
Previous admissions, intake, or administrative support experience is a plus
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to multitask in a fast-paced environment
Computer proficiency and experience with electronic record systems
Detail-oriented with strong documentation skills
Customer service and communication
Data entry and record management
Scheduling and coordination
CRM or EHR systems (Salesforce, KIPU, etc.)
Compliance awareness (HIPAA or healthcare standards)